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We will not accept returns of merchandise damaged by your dog or cat. Our custom made dog & cat collars are for decorative use and you should treat these collars as you would your own jewellery. We cannot be responsible if your pet damages a collar. If your item is defective upon receipt please notify us at returns@e-pawz.co.uk within 3 days all returns need to be authorised by Customer Services and returned to receive an exchange or refund, all items are checked fully before shipping. There is a £2 shipping & handling fee for exchanges.
info@e-pawz.co.uk
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